vs.
Jira Service Management works well for software teams. HALO is built for broader operations — IT, HR, facilities, and more — all in one platform.
Configure Without the Complexity
HaloITSM puts you in control — no need for third-party plugins or developers. Easily update workflows and reduce total cost of ownership.
Jira Integration Where You Need It
Keep Jira for DevOps if needed. HaloITSM offers seamless integration, allowing both IT and development teams to work efficiently within their preferred environments.
One Price. All Features.
All modules are included — no hidden costs. Take a phased approach and grow with the system without paying more later.
Built-In Best Practices
Get up and running fast with pre-configured, ITIL-aligned workflows trusted by global enterprises and public sector teams alike.
Self-Service That Works
Empower users with an intuitive portal to request services, track tickets, and resolve issues—fast, automatically, and without errors.